Terms and conditions

Last updated : 12/23/2023.

Welcome to the “Le Chalet sous les étoiles” website. By accessing our website and using our services, you agree to the terms and conditions set out below. Please read them carefully before making any reservation or using our services.

1. Reservations and Payments

All reservations are subject to availability. We reserve the right to refuse any reservation for any reason. Reservations and payments are made directly on the website of our partners : Booking and Airbnb.

2. Cancellations and Refunds

2.1. Cancellations by the Customer

Cancellation and refund policies vary depending on the type of reservation. Please consult the specific details when booking on the website of our partners Booking and Airbnb.

2.2. Cancellations by “Le Chalet sous les étoiles”

We reserve the right to cancel a reservation for reasons beyond our control, such as exceptional circumstances or technical problems. In such cases, a full refund will be made.

3. Customer Responsibilities

3.1. Use of Facilities

Customers are required to make appropriate and responsible use of the facilities made available to them. Any damage caused intentionally or negligently will be charged to the customer.

3.2. The respect of the rules

Guests are required to adhere to all rules and regulations set forth by “Le Chalet sous les étoiles”. Any inappropriate behavior may result in expulsion without refund.

4. Confidentiality and Data Protection

Review our Privacy Policy to understand how we collect, use and protect your personal data.

5. Changes to the General Conditions

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and the date of the last update will be indicated.